If you want to update the price for a product with automatic renewal for the coming subscription period you need to update the subscriptions related to that product. If, for example, you want to adjust the price for year 2, you need to go through the steps below. This is essential to make sure the amount on the invoice is correct.
NOTE! This should be done in good time before the renewal date.
1. Under License managment, click Subscriptions and search for the desired subscriptions, alternatively use the Filter button and filter on organisations/schools or tools to find the subscription you want to edit. For that subscription, click Edit.
2. Enter the new price for the coming renewal period either as an amount or as a percentage. Click Save.
3. To update multiple subscription at once, see Update price on multiple subscriptions with an index (percentage)
NOTE! When you update the price it will be visible to the customer in their subscription view.