It is possible to reject a quotation request as long as the request has the status Unanswered (a quote has not been sent to the customer). NOTE! It is also possible for customers to cancel quotation requests, for instance if they have entered incorrect information and wants to redo the request.
Rejecting a quotatin request is done in the following way.
Click the quotation request you want to reject.
Click Reject quotation.
Write a message to the customer explaining why the request is rejected. Click Reject quotation.
You can filter the quotation requests by Rejected (supplier) and Cancelled (customer). Click the Filter button.
Select which of these statuses you want to filter on.